Shipping Information
Updated: January 14, 2026
At Kamefiber, we understand that timely delivery is crucial for your projects. Here's everything you need to know about our shipping policies and procedures.
publicShipping Regions
We ship to over 150 countries worldwide through our global distribution network.
North America
United States, Canada, Mexico
3-7 business days
Europe
UK, Germany, France, Italy, Spain
5-10 business days
Asia-Pacific
Japan, Australia, Singapore, India
5-10 business days
local_shippingShipping Methods
Standard Shipping
Economical option for non-urgent orders
Express Shipping
Faster delivery with tracking included
Priority Shipping
Expedited service for time-sensitive orders
calculateShipping Costs
Rate Calculation
Shipping costs are calculated based on:
- Total weight of your order
- Destination country and region
- Selected shipping method
- Package dimensions
card_giftcardFree Shipping
Free standard shipping on orders over $500 for eligible regions. Express and priority shipping upgrades are available for additional cost.
scheduleOrder Processing Time
Standard processing time for most orders is 1-2 business days after payment confirmation. Custom or special-order items may require additional processing time.
Standard Products
1-2 days
Processing time
Custom Products
5-10 days
Processing time
receipt_longTracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using:
- Our online order tracking portal
- Carrier's website (DHL, FedEx, UPS, etc.)
- Your account dashboard
Pro Tip: Create an account to save multiple orders and track them all from one place.
inventory_2International Shipping & Customs
Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are:
- Not included in our product or shipping prices
- Responsibility of the customer
- Collected by carrier at delivery
- Non-refundable if customer refuses package
Required Documentation
We provide all necessary commercial documentation for international shipments, including commercial invoices and certificates of origin where required. Please ensure your shipping address includes all necessary information to avoid customs delays.
helpShipping Issues
Delays
While we strive for on-time delivery, delays can occur due to customs, weather, or carrier issues. Contact us if your order hasn't arrived within the estimated delivery time.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately. We will file a claim with the carrier and arrange for a replacement or refund at no additional cost to you.
Address Changes
Request address changes before your order ships. Once shipped, we cannot redirect packages. Any fees incurred from address corrections will be charged to the customer.
contact_mailShipping Questions?
If you have any questions about shipping your order, please contact our logistics team:
Email: shipping@kamefiber.com
Phone: +86-15815593052
Live Chat: Available on our website during business hours